The challenge
Entering India’s competitive healthcare technology landscape, Heartnet set out to drive adoption of its next-generation Tele-Cardiology Solution across metro hospitals. Breaking into established networks and building trust with healthcare providers wasn’t easy, especially when introducing a new, high-tech solution in a market accustomed to legacy devices.
Beyond sales, Heartnet needed hands-on training, seamless service delivery, and real-world validation. Gathering actionable product feedback and compiling market intelligence for their stakeholders was critical to guiding scale-up decisions.
Solutions
- Piloted ECG devices in major metros
- Sales & BD team hands-on training
- Streamlined service delivery workflows
- Detailed market adoption reporting
- Actionable product feedback systems
Biz Klinics designed a sales enablement and pilot program from the ground up. We trained Heartnet’s sales and business development teams for high-stakes hospital pitches and on-site demos. Service delivery was overhauled for speed and reliability, ensuring device deployments ran smoothly. We developed structured feedback loops, compiling field insights and performance data into clear, actionable reports, giving Heartnet the confidence and intelligence to plan their next wave of expansion.
Biz Klinics accelerated our market entry and raised our operational game.
Key Outcomes
Heartnet rapidly secured early hospital adoption, gathered critical feedback, and established systems for scalable serviceb all within key metro markets.
- Successful device pilots in two metros
- Sales and BD teams fully trained
- Service workflows optimized for speed
- Actionable insights for product improvement
- Clear path to larger-scale rollout
monitored seamlessly
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